How to Create a Custom 404 Page in Squarespace

A 404 error page is what visitors see when they try to access a page that doesn't exist on your website.
Instead of a generic, unhelpful message, a custom 404 page can be a great opportunity to keep visitors engaged and guide them back to your content. This tutorial will show you how to create a stylish and functional custom 404 page in Squarespace, no coding required!

What is a 404 Page and Why Do You Need a Custom One?

A 404 error means "Page Not Found." It happens when a user clicks a broken link, types in the wrong URL, or the page has been deleted.
A default 404 page is often bland and can leave visitors feeling lost. A custom 404 page, on the other hand, can:

  • Improve User Experience: Help visitors find their way back to your site's content.

  • Reinforce Branding: Maintain your website's visual identity.

  • Show Personality: Inject some humour or creativity.

  • Offer Helpful Resources: Provide links to your homepage, popular pages, or a site search.

Steps to Create Your Custom 404 Page in Squarespace:

Create a New Page: In your Squarespace admin panel, go to Pages and click the "+" icon to add a new page.

  1. Name Your Page: Name this page something descriptive, like "404" or "Page Not Found."
    This is for internal use; visitors won't see it.

  2. Design Your 404 Page: This is where you get creative! Use Squarespace's built-in tools to design your 404 page. Here are some ideas:

    • Headline: Use a clear and friendly message, like "Oops! Page Not Found" or "404: We Can't Find What You're Looking For."

    • Image or Graphic: Add a relevant image or graphic. This could be your logo, a fun illustration, or even a photo.

    • Brief Explanation: Explain why the visitor might have encountered the 404 error.

    • Call to Action: Include links to your homepage, sitemap, or other important pages. A search bar is also a great addition.

    • Branding: Ensure your 404 page matches your website's overall design and branding.

  3. Set Your 404 Page: Once you're happy with your design, go to Settings > Advanced > 404 Page.

  4. Select Your Custom Page: From the dropdown menu, choose the page you just created for your 404 error.

  5. Save Changes: Click "Save" to apply your custom 404 page.

  6. Test Your 404 Page: Try typing in a random URL on your website to make sure your custom 404 page appears correctly.

Tips for an Effective 404 Page:

Keep it Simple: Avoid clutter and keep the design clean and easy to understand.

  1. Be Helpful: Focus on guiding the visitor back to your content.

  2. Inject Personality: Let your brand's voice shine through.

  3. Mobile-Friendly: Ensure your 404 page looks good on all devices.

 

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